Shipping Policy
At Iktaara, we strive to provide our customers with timely and efficient shipping for their jewelry purchases. Please review our shipping policy below:
- Order Processing Time: Orders are typically processed within 1-2 business days from the time the order is placed. This includes order verification, quality checks, and packaging.
- Shipping Time: Once the order is processed, the estimated shipping time is 4-5 business days for delivery within the UAE. Please note that shipping times may vary depending on the emirate of delivery and other unforeseen circumstances.
- Shipping Fees: Shipping fees may vary depending on the shipping destination (emirate) and order value. The applicable shipping fees will be displayed at the time of checkout.
- International Shipping: Currently, we only offer shipping within the UAE. We do not ship internationally at this time.
- Order Delays: While we strive to meet our estimated shipping times, please note that delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances. In such cases, we will make our best efforts to keep customers informed about any delays and work towards resolving the issue.
- Address Accuracy: It is the responsibility of the customer to provide accurate shipping information at the time of placing the order. Iktaara is not responsible for delays or misdeliveries resulting from incorrect or incomplete address information provided by the customer.
- Order Tracking: Customers can track their order by connecting with us at [email protected]. Please provide your order number and relevant details for assistance with order tracking.
- Contact Us: For any questions or inquiries regarding shipping or order tracking, please contact us at [email protected] with your order number and relevant details.
Please note that this shipping policy is subject to change and the most recent version will be posted on our website or provided upon request.
Thank you for choosing Iktaara for your jewelry purchase. We appreciate your understanding and cooperation regarding our shipping policy, and we will do our best to ensure a smooth and timely shipping process for your orders.