Faqs
Frequently Asked Questions.
For any inquiries about our products, ordering process, or shipping information, please do not hesitate to contact us at [email protected]. We value your satisfaction and are committed to addressing any questions or concerns you may have. If you have any additional questions, feel free to reach out to us anytime. We are always happy to assist you in any way we can.
shipping within uAE
4-5 business days for delivery within the UAE
Cash On Delivery
Currently we Only accept COD
We take immense pride in our collection of exquisitely crafted jewellery, all of which are ethically produced in India. Our range showcases the exceptional skills of talented local artisans from across the country, whose handiwork is nothing short of remarkable.
Discover our ethical, handcrafted jewelry collection made by local Indian artisans on our website. Follow us on Instagram for exclusive updates on our pop-up events in Dubai and new product releases.
We offer Cash on Delivery (COD) for all orders placed within the UAE. If you encounter any payment issues, please reach out to us at [email protected] and we’ll assist you with alternative payment methods.
You may cancel your order anytime before it is shipped. Please notify us in advance, so we can promptly assist you. We are committed to dispatching orders as soon as possible.
To request for a return or exchange, please email us at [email protected] within 10 days of receiving your order. We are always eager to assist you with any issues you may encounter, and while we are saddened to hear that you are not satisfied with your purchase, we are more than happy to help. Please note that items must be in their original condition and packaging, unused and unworn, to be eligible for replacement. Customers are responsible for all shipping fees, including replacements.
All items purchased on sale are considered final, and are therefore not eligible for returns or exchanges.
We offer free shipping for all orders over AED150 to UAE.
We strive to dispatch all orders as soon as possible. Please note that orders within Dubai typically arrive within 1-3 working days, while orders to other emirates usually take 2-5 working days to be delivered.